Room cleaning
Clean occupied, vacant and checked-out rooms; ventilate, dust, vacuum and sanitise.
Programme 11 of 11 · Tourism & Hospitality
Hotel Housekeeper
A four-month, full-time programme in Bucharest leading to an EQF Level 2 occupational qualification. Graduates are placed in a hotel, resort or hospitality unit within thirty days of graduation.
- Duration
- 4 months · full-time
- Qualification
- EQF Level 2 · NQF Level 2
- COR code
- 516201
- Sector
- Tourism & Hospitality
Next intake
March 2026
28 places · 19 confirmed
Occupation overview
The housekeeper sets the standard — every room, every day.
Maintaining cleanliness, hygiene and order in guest rooms and common areas of hotels and tourism establishments — the housekeeper is the silent author of every great guest experience.
- Room turnover. Clean and prepare occupied, vacant and checked-out guest rooms: ventilate, sanitise bathrooms, change linen and towels per hotel standards.
- Stock & supplies. Manage minibar stock, cosmetic supplies, linen and towels assigned to your work sector; verify and replenish items.
- Reports & records. Identify and report maintenance defects, track lost-and-found items, and complete housekeeping department documentation.
- Guest relations. Handle guest complaints professionally and collect laundry and dry-cleaning articles from guests.
Special requirement. A medical fitness certificate from a family doctor is required for enrolment. Professional uniform, punctuality and discretion are mandatory throughout the programme.
The syllabus
Six modules. Every shift,
start to finish.
Training is built around the six core activities of a working hotel housekeeper. Each module combines classroom instruction with supervised practice in our Bucharest hospitality atelier.
Bathroom hygiene
Deep-clean and disinfect bathrooms, replace towels and amenities per hotel standards.
Linen & bedding
Change and replace bed linen and towels following hygiene legislation and hotel norms.
Stock management
Verify, manage and replenish minibar, cosmetics and linen assigned to the work sector.
Reporting & records
Report defects, track lost and found, and complete housekeeping department documents.
Guest relations
Handle complaints professionally and collect laundry and dry-cleaning from guests.
Professional competencies
Six core competencies,
assessed against the national standard.
Professional Communication
Communicates effectively within the hospitality unit and across the housekeeping team.
Complaint Management
Professionally handles and resolves guest complaints and ad-hoc requests with discretion.
Health & Safety (OHS)
Applies OHS norms, fire prevention and emergency procedures throughout every shift.
Environmental Protection
Applies waste management and environmental protection standards in all daily tasks.
Hygiene & Sanitary Norms
Applies sanitary-veterinary and hygiene regulations across rooms, linen and supplies.
Housekeeping Technique
Cleaning procedures for guest rooms, bathrooms and common areas to international standard.
Equipment & tools
You will train on the equipment
you will work with.
The Schola hospitality atelier in Bucharest is fitted to four-star hotel standard. Every module is taught with the same supplies, equipment and management systems you will find on your first day of work.
Cleaning supplies
- Professional disinfectants and sanitisers
- Bathroom and surface cleaning agents
- Microfibre cloths and colour-coded systems
- Glass and mirror cleaning supplies
- Air-fresheners and odour-control products
Cleaning equipment
- Vacuum cleaners (upright and canister)
- Floor scrubbers and steam cleaners
- Housekeeping trolleys and caddies
- Mops, buckets and wringer systems
- PPE — gloves, goggles, aprons
Records & supplies
- Property-management system (PMS) terminals
- Room-status and housekeeping software
- Linen and stock-tracking forms
- Lost-and-found logbooks
- Minibar restocking and inventory tools
Official documents
Two documents
you carry for life.
Issued on completion of the programme. Both documents are recognised throughout Romania and the EU under Government Ordinance 129/2000.
01
Certificate of completion
Ministry of Labour and Social Solidarity
& Ministry of Education
& Ministry of Education
Issued by
02
Authorization
Authorization Commission for Adult
Vocational Training Providers
Vocational Training Providers
Issued by
Why choose this career
A career as a hotel housekeeper opens every door in hospitality.
EU-recognised qualification
Your certificate is recognised nationally in Romania and across the EU at EQF Level 2.
High demand in hospitality
Hotels, resorts and tourism units across Romania and the wider EU consistently report housekeeping shortages.
Fast qualification
Four months from enrolment to placement — one of the quickest routes into a regulated EU career.
Versatile, portable skills
The same competencies apply across hotels, resorts, cruise ships and serviced apartments worldwide.
Apply
Ready to apply for the
March 2026 cohort?
Twenty-eight places. Nineteen confirmed. Applications close eight weeks before the cohort begins. Speak directly with the Admissions Office — no agent, no application fee.
Cohort 21 · Hotel Housekeeper
- Application deadline15 January 2026
- Programme begins09 March 2026
- Programme ends10 July 2026
- First placementWithin the published cohort window
- Total seats28 candidates
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